Support, networks and security
Device fault pre-diagnosis
Organise symptoms, warning signs, recent changes and basic checks before technical service.
Get safe next steps and understand when to stop using the device.
How it works
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What you need to begin
Keep the real details of your project or device to hand. You can correct answers during the process and no account is required to view the result.
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What the result contains
Get safe next steps and understand when to stop using the device.
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Limits of the simulation
The result is preliminary, depends on the accuracy of your answers and does not replace a quotation, diagnosis, certification or professional advice.
Frequently asked questions
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Does this replace a technician?
No. It is a non-invasive preliminary triage and never replaces physical diagnosis.
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What if there is smoke or a burning smell?
Disconnect power when safe and stop testing the device immediately.